Help & Support

How can we help you?

Everything you need to know about using VolcanoTracker. Can't find your answer? We're just an email away.

info.volcanotracker@volcanointeractive.com

Getting started

Setting up your first account

After creating your account, VolcanoTracker will ask you to add your first financial account — a bank account, credit card, or cash wallet.

  1. Open the app and sign up with your email address.
  2. Tap Add account and choose a name, currency, and starting balance.
  3. You're ready to log your first transaction.

Tip: You can add multiple accounts later — one for each bank, card, or currency you use.

What is VolcanoTracker?

VolcanoTracker is a personal finance app designed to help you track spending, set budgets, and understand your financial habits — across any number of accounts and currencies. Your data is stored on a secure server, giving you full privacy and control.

Logging transactions

How do I add a transaction quickly?

Tap the + button anywhere in the app to open the transaction sheet. VolcanoTracker uses a POS-style amount entry — just tap the digits of the amount, pick a category, choose your account, and tap Save. No forms, no friction.

Tip: The app remembers the last account you used — so you can log a transaction in just a few taps.

Adding an income transaction

When the transaction sheet is open, tap the income toggle (the arrow icon at the top of the sheet) to switch from expense to income. The amount field works exactly the same way.

Editing or deleting a transaction

Find the transaction in the Transactions list or on the Dashboard. Tap it to open the detail view where you can edit any field. To delete, swipe left on the transaction row and tap Delete, or use the delete button inside the detail view.

Searching and filtering transactions

On the Transactions screen, tap the filter icon to narrow results by category, account, date range, or amount. The search bar at the top lets you find transactions by merchant name or note.

Does the app work offline?

Yes. VolcanoTracker is offline-first — you can log and view transactions without an internet connection. Everything syncs automatically when your connection is restored.

Accounts & currencies

Adding a new account

Go to Settings → Accounts → Add account. Give it a name (e.g. "Revolut EUR"), choose the currency, and enter the current balance. You can create as many accounts as you need.

Multiple currencies and exchange rates

VolcanoTracker supports accounts in any currency. Your net worth is displayed in your base currency, with live exchange rates used to convert balances. Rates are refreshed automatically in the background — no setup needed.

Editing or removing an account

Go to Settings → Accounts, tap the account you want to change, and edit the details or tap Delete account. Deleting an account will also remove all transactions associated with it.

Budgets

Setting up a budget

Open the Budgets tab and tap Add budget. Choose a spending category (e.g. Dining, Transport), set a monthly limit, and save. VolcanoTracker tracks your spending in that category in real time and shows a progress bar so you always know where you stand.

How do budget limits reset?

Budgets reset at the start of each calendar month. The progress bar shows how much you've spent against your limit for the current month only.

Editing or deleting a budget

Tap any budget card to see its details. From there you can edit the limit or delete the budget entirely. Deleting a budget does not affect your transaction history.

Analytics

Understanding the balance trend chart

The Analytics screen shows your account balance over time. Use the time range selector at the top to switch between daily, weekly, monthly, and yearly views. The chart reflects the net balance across all accounts, converted to your base currency.

Spending breakdown by category

Scroll down on the Analytics screen to see a breakdown of your spending by category for the selected period. This helps you spot where your money is going at a glance.

AI Receipt Scanning Beta

How to scan a receipt

When the Add Transaction sheet is open, tap the camera icon to open the receipt scanner. Point your camera at the receipt and hold still for a moment — VolcanoTracker will read the amount, merchant name, date, and suggest a category automatically. Review the details and tap Save to confirm.

What devices support AI receipt scanning?

AI receipt scanning uses on-device machine learning, which requires an iPhone 15 Pro or later, or an iPhone 16 or later, running iOS 18.1 or above. The feature will not appear on older devices.

Is my receipt data sent to a server?

No. Receipt images and the OCR text extracted from them are processed entirely on your device using Apple's on-device Foundation Models. Only the resulting transaction data (amount, merchant, category) is synced to our secure server — your photos never leave your iPhone.

Why is this a Beta feature?

AI parsing accuracy depends on receipt quality, language, and print format. We're continuously improving the model and the feature may occasionally misread amounts or categories on unusual receipts. You can always edit any field before saving — nothing is committed automatically.

The scanner didn't read my receipt correctly

Receipt scanning works best with printed receipts in good lighting. If a field is wrong, simply tap it and correct it before saving. If you encounter a consistent issue with a particular receipt format, please let us know at info.volcanotracker@volcanointeractive.com.

Widgets

Available widgets

VolcanoTracker offers Home Screen and Lock Screen widgets so your most important numbers are always in view without opening the app:

  • Total balance — your net worth across all accounts, updated automatically.
  • Recent transactions — the last few transactions at a glance.
  • Budget progress — how much of a budget you've used this month.

How to add a widget

  1. Long-press on your Home Screen or Lock Screen until the icons jiggle.
  2. Tap the + button in the top-left corner.
  3. Search for VolcanoTracker in the widget gallery.
  4. Select the widget size and style you prefer, then tap Add Widget.

Widget data not updating?

Widgets refresh automatically, but iOS controls how frequently background updates occur to preserve battery. If your widget seems outdated, open the app briefly — this triggers an immediate sync and the widget will refresh shortly after.

Privacy & data

Where is my data stored?

Your transaction data is stored on a secure server operated by Volcano Interactive, hosted within the European Union. It is never shared with third parties, advertisers, or analytics services.

What data does VolcanoTracker collect?

VolcanoTracker collects only the data you enter: transactions, accounts, categories, and budgets. We do not collect usage analytics, crash reports with personal data, or any information about your spending habits. See our Privacy Policy for the full details.

How do I export my data?

CSV export is available from Settings → Export data. This produces a file containing all your transactions, accounts, and categories that you can open in any spreadsheet application.

How do I delete my account?

Go to Settings → Account → Delete account. Confirming deletion permanently removes your account and all associated data from our servers. This action cannot be undone.

Your account

Changing your email or password

Go to Settings → Account to update your email address or change your password. You'll be asked to confirm your current password before any changes are saved.

I forgot my password

On the login screen, tap Forgot password? and enter your email address. You'll receive a reset link within a few minutes. If you don't see it, check your spam folder.

Using VolcanoTracker on multiple devices

Sign in with the same account on any iPhone to access your data. Everything syncs automatically over your secure connection — changes on one device appear on all others within seconds.

Still need help?

Get in touch

We read every message and aim to respond within one business day.

info.volcanotracker@volcanointeractive.com